Privacy statement

We collect data when you:

• use our website;
• seek contact via the website;
• place an order

Below you can read why we collect this data;

This privacy statement applies to the services of CrossCare Health and Community Services CC. When requesting information via the website, you indicate that you have taken note of this privacy statement. This is recorded in our system as a confirmation of receipt.

Purposes

We do not collect or use information for purposes other than those described in this privacy statement. The legal bases for processing the data are the fulfilment of the agreement and marketing.

Use of our services

When an agreement is entered into with CrossCare Health and Community Services CC, we ask you to provide personal data. This information is used to provide our services. The data is stored on our own secure server or that of a third party.

Data

To carry out the order you place with us, we request information such as: name, email address, and telephone number. This information may be supplemented with relevant details.

Communication

When you send us an email or other messages, we keep them if necessary for the fulfilment of the agreement.

Third parties

The information is not shared with third parties, unless required for specific processing.

Changes

This privacy statement is tailored to our services and communication. Any adjustments and/or changes to these services may lead to changes in this privacy statement. If there are changes to the privacy statement, we will inform you immediately.

Retention periods

The retention period for your personal data is linked to legal regulations. The statutory retention period of at least 7 years is observed in cases where personal data is kept to comply with fiscal obligations.

The rights of the client/visitor

We offer a client/all website visitors the opportunity to review, modify or delete all personal information provided to us. If you wish to make use of this, please see our contact details at the bottom of the page; we will respond to your request within 7 working days.

Modify/unsubscribe communication via website

If you wish to modify your data or have your information removed from our records, you can contact us. See our contact details at the bottom of the page. We will respond to your request within 7 working days.

Questions and feedback

We regularly check that we comply with this privacy statement. If you have any questions or comments about this privacy statement, please contact us. We will respond to you within 7 working days.

Cookies and Google Analytics

Our website uses Google Analytics to obtain visitor statistics. The information collected by Google is stored anonymously using analytical cookies. We (and Google) cannot see which individuals have visited our website. The Google Analytics statistics are used by us to optimise the website, including making popular pages easier and better to find. The information collected by Google may be stored on servers outside the European Economic Area. We have no influence over the use of the data by Google and/or third parties. Google may provide the data to third parties if legally required or where the information is processed by third parties on Google’s behalf. For more information, we refer you to Google’s Privacy FAQ and Google Analytics.

You can choose to accept or refuse cookies yourself. Most web browsers accept cookies automatically, but you can change your browser settings so that cookies are refused in future.

CrossCare Health and Community Services CC

Contactperson: Ton in ’t Veen

P.O. Box: 2359 – Swakopmund – Namibia

E-mailadres: info@crosscarenamibia.com